Lancaster University

Graduate Student, Organisation, Work and Technology

Doctoral Researcher

Graduate College

Thesis Title: Innovation as Practice: How New Technology Gets Defined as Sustaining or Disruptive

Frank Blackler
Lucy Suchman

About

The starting point of my study is a paradox popularized by Harvard Business School Professor Clayton Christensen in the "Innovator’s Dilemma": that good management, defined as the pursuit of higher profit margins and increased gross earnings, paradoxically kills disruptive innovations in large firms. My work aims to untangle the practices that Nokia has developed to cope with this dilemma.

I’m taught by Frank Blackler, a British psychologist and management school professor known by organization researchers for his writings on knowledge and innovation. My academic co-supervisor is Lucy Suchman, the American anthropologist who in the 1970s at Xerox PARC initiated the field that is today known as ‘ethnographic user research’.

Contact Information

Homepage:

http://zengestrom.com

Telephones:

415-297-5793

+358-40-522-8496

 

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